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Services Overview
Our Services Guarantee
The historical “secretarial” model has worked well in all kinds of businesses for many decades. By combining that model with modern technology, we have the means to provide you with full-time clerical/secretarial support at a fraction of the cost of a full time employee, but with all of the benefits.
By outsourcing your Bookkeeping, Database Management and Vendor Management services, routines and duties to us, we guarantee:
- Your customers will receive a level of customer service unparalleled in today’s automated, busy environment.
- Your customers and clients will not have any indication that we are an outsourced service.
- You will retain full control over any and all interactions we have with your customers and clients.
- Our employees are American-based with English as their first language.
- Most importantly, the cost is much less than you might expect. Monthly fees begin at $300 and minimum weekly fees start at $50.
A Sampling of Services We Can Perform For You
Create and Manage
Organizational Systems
Organizational Systems
- Monitor Deadlines, Follow-up/Tracking Systems
- Calendar/Appointment Scheduling
- Create and Manage To-Do Lists
- Maintain Contact Lists/Address Books
- Project Coordination
- Review and Manage “Dodge” Reports
Workflow Management
- Help Monitor your Creative and Production Deadlines
- Monitor and Respond to Email, Faxes and Voicemail
- Fax to PDF, Voicemail to Email
- Provide a ‘Firewall’; Preventing Unwanted Interruptions
Concierge Services
- Travel Arrangements
- Car Rental
- Hotel Reservations
- Acquire Tickets
- Driving Directions
- Important Event Reminders (Birthdays, Anniversaries) and Appropriate Gift Ordering
- Research Travel Destinations
Marketing
- Assistance in the Managing of Marketing Campaigns
- Follow-Up on Leads
- Create Power Point Presentations
- Internet Research
- Blog Maintenance
- Research Travel Destinations
- Email Blasts/Newsletters
- Assist in Management of Bulk Email Accounts
- Send Internet-Based Cards/Thank You Notes
- Handwrite Cards/Thank You Notes
Virtual Customer Service
- Answer Phones 40 hours/week
- Respond to Customer Inquiries
- Web Based Order Processing/On-line Support
- Service Ticket Preparation and Monitoring
- Reminder/Confirmation Calls
- Conference Call Setup and Management
- Manage Satisfaction Survey Reports
- Write and Send Thank You Notes
Bookkeeping Services
- Invoice
- Past Due Follow-up (“Soft Collections”)
- Full Bookkeeping and Accounting Services
Database Management
- Maintain Client Records
- Data Entry/Report Generation
- Manage Paperless Filing Systems
- Time-Slip Management
Document Preparation
- Form-fillable PDF documents
- Maintenance of In-House Manuals (wiki’s, policy manuals, etc)
- Proofreading
- Transcription
- Excel Spreadsheets
Vendor Management
- Obtain quotes
- Pricing Comparisons
- Transcription Services
- Manage Billing/Service Disputes
Call Us Toll-Free: 877-369-0066
Connect With Us: