Services Overview
Our Services Guarantee
The historical “secretarial” model has worked well in all kinds of businesses for many decades. By combining that model with modern technology, we have the means to provide you with full-time clerical/secretarial support at a fraction of the cost of a full time employee, but with all of the benefits.
By outsourcing your Bookkeeping, Database Management and Vendor Management services, routines and duties to us, we guarantee:
- Your customers will receive a level of customer service unparalleled in today’s automated, busy environment.
- Your customers and clients will not have any indication that we are an outsourced service.
- You will retain full control over any and all interactions we have with your customers and clients.
- Our employees are American-based with English as their first language.
- Most importantly, the cost is much less than you might expect. Monthly fees begin at $300 and minimum weekly fees start at $50.
A Sampling of Services We Can Perform For You
Organizational Systems
- Monitor Deadlines, Follow-up/Tracking Systems
- Calendar/Appointment Scheduling
- Create and Manage To-Do Lists
- Maintain Contact Lists/Address Books
- Project Coordination
- Review and Manage “Dodge” Reports
Workflow Management
- Help Monitor your Creative and Production Deadlines
- Monitor and Respond to Email, Faxes and Voicemail
- Fax to PDF, Voicemail to Email
- Provide a ‘Firewall’; Preventing Unwanted Interruptions
Concierge Services
- Travel Arrangements
- Car Rental
- Hotel Reservations
- Acquire Tickets
- Driving Directions
- Important Event Reminders (Birthdays, Anniversaries) and Appropriate Gift Ordering
- Research Travel Destinations
Marketing
- Assistance in the Managing of Marketing Campaigns
- Follow-Up on Leads
- Create Power Point Presentations
- Internet Research
- Blog Maintenance
- Research Travel Destinations
- Email Blasts/Newsletters
- Assist in Management of Bulk Email Accounts
- Send Internet-Based Cards/Thank You Notes
- Handwrite Cards/Thank You Notes
- Answer Phones 40 hours/week
- Respond to Customer Inquiries
- Web Based Order Processing/On-line Support
- Service Ticket Preparation and Monitoring
- Reminder/Confirmation Calls
- Conference Call Setup and Management
- Manage Satisfaction Survey Reports
- Write and Send Thank You Notes
Bookkeeping Services
- Invoice
- Past Due Follow-up (“Soft Collections”)
- Full Bookkeeping and Accounting Services
Database Management
- Maintain Client Records
- Data Entry/Report Generation
- Manage Paperless Filing Systems
- Time-Slip Management
Document Preparation
- Form-fillable PDF documents
- Maintenance of In-House Manuals (wiki’s, policy manuals, etc)
- Proofreading
- Transcription
- Excel Spreadsheets
Vendor Management
- Obtain quotes
- Pricing Comparisons
- Transcription Services
- Manage Billing/Service Disputes
Too Many Tasks on Your To Do List?
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If your evaluation score is less than 85, you could be missing an opportunity to grow your business.
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- Review
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Question 1 of 13
1. Question
My systems are sufficient; I rarely miss a call or an opportunity.
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Question 2 of 13
2. Question
My customer service is fine. I get lots of repeat business and a steady stream of referrals.
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Question 3 of 13
3. Question
I’m very organized. I have systems in place to remind me in advance of impending deadlines and I rarely miss them.
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Question 4 of 13
4. Question
I have no billing issues. All work is paid COD and/or I have a solid system to track delinquent accounts.
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Question 5 of 13
5. Question
I have a marketing plan that I follow to the letter. Every lead is followed up on a specific schedule which I closely adhere to.
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Question 6 of 13
6. Question
I adhere to my calendar religiously. I block off time for strategic planning and no one is permitted to disturb me during these times.
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Question 7 of 13
7. Question
My business size is fine. It’s exactly where I want it to be to attract the most profitable customers.
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Question 8 of 13
8. Question
Routine paperwork is not a problem. I have systems in place to handle it, and I actually enjoy paperwork.
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Question 9 of 13
9. Question
It’s been said that a business should SUPPORT your lifestyle, not BECOME your lifestyle. Where do you fit?
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Question 10 of 13
10. Question
All of my processes are well documented and readily available so that anyone who needs to take action in my absence can do so. In other words, my business is close to being “franchise-ready.”
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Question 11 of 13
11. Question
I either have no workers or scheduling issues, or I have a system in place whereby my workers know exactly where they should be and what I expect.
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Question 12 of 13
12. Question
I’ve avoided hiring support staff for fear of not being able to afford them, yet I never seem to grow. It’s been a couple of years and I just keep spinning my wheels and getting nowhere – and I’m getting frustrated.
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Question 13 of 13
13. Question
I’m sure I could benefit from a virtual administrative assistant who could perform their responsibilities professionally, timely, and according to my company’s standards. The idea of having someone who could ‘watch my back’ is very appealing.
Sales Trainer/Networking Guru
"It is the "era" of the virtual assistant and Jeff Mehl's organization, Daybreak Virtual Staffing, provides a model that provides clients with a win-win situation. Jeff marries his bottom-line business sensibilities with a true "caring for the customer" approach to business and gives his client services and assistance that helps them to succeed in THEIR business. I recommend him 1000%."Adrian Miller Business Growth Advisor, Sales Trainer & Consultant
Attorney
"Daybreak has been an amazing resource for my small law firm, and I can't say enough good things about how great Jeff has been to work with to get the process working for us! I don't usually expend the effort to write recommendations but here it is well deserved. Daybreak has provided extremely professional service to my firm, scalable to the quantity of work I need done in any particular week. It is so refreshing for things to be done as requested, and done right! I would be happy to talk to anyone considering their services as to why it has been a great solution for my firm."Penn Dodson, Esq. AndersonDodson, PCwww.sunnysidelaw.com
Insurance Consultant
"How much more productive would you be if you opened up your calendar every day and found all your appointments set, confirmed, and with notes? The cost of hiring, training, and implementing a personal assistant to set your appointments, book your flights, dinners, and even remind you when it's your anniversary is expensive. You have payroll, taxes, workers compensation, benefits, and training time.Enter Jeff Mehl, and Daybreak Virtual Office Solutions. With Jeff's service, you can have all of this without the expense and headache of hiring someone yourself. I use Daybreak Virtual Office Solutions to confirm my appointments, manage my calendar, and advise me of any issues during the course of my busy days, and the service is professional, prompt, courteous, and truly is an extension of you. My own clients have commented on the level of professionalism. In fact, there were many times my phone would ring and my client on the other end would request to speak to my Virtual Assistant!"
Jonathan Theodore Theodore Consulting Group, Inc.
Email us: [email protected]