If your business is primarily web-based, we can help make certain that your customers are well taken care of. When consumers have questions about on-line products, they usually call customer service. Your Daybreak team will be the front-line source of information for your customers.
Credit Card Processing
Although e-commerce is becoming the driving force of national sales, there are still those who are just not comfortable entering their credit card information onto a website. In those cases, your team will take the information and enter it directly into your merchant account.
Questions Concerning The Status Of An Order
With access to the back-end of your website, we can provide customers with delivery dates or delays when they call to inquire.
Posting New Information Or Products
Depending on your website, you Virtual Consultant can work with you to keep the site updated and current.
Our goal is to personalize your business by bringing the human touch of customer service to an impersonal website.
Let us provide a more complete experience for your e-commerce customers!