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Virtual Receptionist or Voicemail?

virtual assistant

For many small business owners out there, having someone dedicated to answering the phones seems like a bit of a stretch, especially if your business is just starting out. This is a big deal because many times a phone call is the first impression a potential client will get of your business. If their call goes unanswered or goes to voicemail on the first call, you risk losing potential business! Instead of letting opportunity after opportunity slip through your fingertips due to unanswered calls, hire a virtual receptionist! If you are curious about what a virtual receptionist could do for your small business let’s look at some key benefits:

  1. Your phones will always be answered during business hours.

A virtual receptionist will answer all of your calls; they’ll take messages and help address problems so you will never have to worry about bad customer service.

  1. You can better manage your time.

As a small business owner, you’ve got a lot on your plate. Letting a virtual receptionist take worrying about phone coverage off your mile long to-do list so you can focus on growing your business and your profits.

  1. You can save money.

Hiring a full-time receptionist to answer your phones can be costly, especially if the call volume is unreliable. Don’t pay someone to sit there and wait for the phone to ring! With a virtual receptionist you’re only paying for them to answer the calls that do come in, saving you time and money.

  1. You will maintain your professional image.

You train your virtual receptionist to answer calls how you want. They will learn your business to ensure your customers are always treated with the utmost professionalism and respect. Your virtual receptionist will represent the “face” of your company to your existing and potential clients.

A virtual receptionist could be an important and valuable addition to your small business. Simply having a reliable, well-trained voice at the other end of the phone every time a potential and existing client calls could make a significant difference in your turn over and profit margins. Why wait to take advantage of this service and its benefits?