Our friendly and experienced Administrative Virtual Office Assistant team draws on over 25 years of small business experience.
We work with you to provide your customers with expert and personalized attention. When you work with us, you are assigned a Virtual Consultant that will familiarize themselves with all of the aspects of your business that they will be assisting you with.
Your back office support team, led by your Consultant, will also understand your business; how you want it conducted. They will represent the “face” of your company to your existing and potential customers.
The Administrative Services We Offer:
Phone Answering and Screening
Companies lose money and prospective customers when they don’t get an answer the first time they call. No more missed calls! All of your calls will be answered by your team led by your Virtual Office Assistant.
Your Virtual Consultant and their team will schedule and/or re-schedule your appointments based on the parameters that you provide, coordinating you and all other parties involved.
Your Virtual Consultant will keep an up-to-date “To Do” list, so you can stay on the right track during the day. The list will be available on a user-friendly web interface and, if you choose, your Consultant will call or send you an email at the end of each business day with the latest updates.
We have an assortment of interactive on-line calendars that will sync with Outlook, most popular PDA’s, and smart phones. In addition to keeping and updating your To-Do list, your Virtual Consultant and their team will also fill-in your interactive calendar.
Fax and Email Monitoring
Your Virtual Consultant will personally monitor your incoming faxes and emails to determine which ones need your immediate attention and which ones can be put aside for your review later based on your preferences.