Voicemail to Email
Answering machines might be inexpensive, but they have their limitations.
We can provide you with a state-of-the-art voicemail box that you will have full control over. We will even send your voicemail to you as a wave file, via email, if you would like.
With our telephone services, you won’t need voicemail during business hours because your team will be answering all of your calls. But what about off-hours, weekends, evenings, and holidays? Wouldn’t it be nice to receive your voicemails via email? Or receive a text message advising you that a message is waiting? Or how about just leaving them until the next business day, when your Virtual Consultant will retrieve them and follow-up appropriately? Technology can be a beautiful thing!
We Convert Your Faxes To PDF Files
Sell your fax machine and cancel that extra dedicated telephone line. With the money you save, you will be able to invest back into your business.
We offer our clients their own dedicated fax line. All incoming faxes are automatically converted to PDF files and can be sent directly to your Virtual Consultant or to your own email account-it is up to you.
Have you ever wanted to hold a conference call between yourself and 5, 10, 20, or even more people? If you don’t do it frequently, it can be a confusing and time intensive endeavor. Setting up the service, personally contacting all of the participants, making sure they have the login information, and providing them with any other material you might want them to review beforehand is a lot to do.
With us, if you need to set up a conference call, all you have to do is contact your Virtual Consultant with a specific date, time and a list of the participants. We can use your preferred service, our own internal conferencing system, or even one of the free web-based services. Your Consultant will make the necessary arrangements, notify all of the participants with the connection information, and even provide them with any preparatory material.
Toll-Free Telephone Service
When given competitive options, customers are still more apt to call a toll-free number than one that they have to pay for. This seems to remain true even though many now have flat rate long-distance plans.
We can arrange for a toll-free number to be seamlessly assigned to your account, encouraging potential customers to call you rather than one of your competitors.
What We Do
[icon name=icon-arrow-right]Services Overview
[icon name=icon-arrow-right]Administrative Services
[icon name=icon-arrow-right]Direct Mail and Paperless
[icon name=icon-arrow-right]Telephone Services
[icon name=icon-arrow-right]Document and Database Management
[icon name=icon-arrow-right]Virtual Bookkeeping Services
[icon name=icon-arrow-right]Credit Card Portal
[icon name=icon-arrow-right]Transcription and Pre-screening
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My systems are sufficient; I rarely miss a call or an opportunity.
My customer service is fine. I get lots of repeat business and a steady stream of referrals.
I’m very organized. I have systems in place to remind me in advance of impending deadlines and I rarely miss them.
I have no billing issues. All work is paid COD and/or I have a solid system to track delinquent accounts.
I have a marketing plan that I follow to the letter. Every lead is followed up on a specific schedule which I closely adhere to.
I adhere to my calendar religiously. I block off time for strategic planning and no one is permitted to disturb me during these times.
My business size is fine. It’s exactly where I want it to be to attract the most profitable customers.
Routine paperwork is not a problem. I have systems in place to handle it, and I actually enjoy paperwork.
It’s been said that a business should SUPPORT your lifestyle, not BECOME your lifestyle. Where do you fit?
All of my processes are well documented and readily available so that anyone who needs to take action in my absence can do so. In other words, my business is close to being “franchise-ready.”
I either have no workers or scheduling issues, or I have a system in place whereby my workers know exactly where they should be and what I expect.
I’ve avoided hiring support staff for fear of not being able to afford them, yet I never seem to grow. It’s been a couple of years and I just keep spinning my wheels and getting nowhere – and I’m getting frustrated.
I’m sure I could benefit from a virtual administrative assistant who could perform their responsibilities professionally, timely, and according to my company’s standards. The idea of having someone who could ‘watch my back’ is very appealing.