Eco Friendly

Eco Friendly

Call Us Toll-Free: 877-369-0066

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Services Overview


Our Services Guarantee

The historical “secretarial” model has worked well in all kinds of businesses for many decades. By combining that model with modern technology, we have the means to provide you with full-time clerical/secretarial support at a fraction of the cost of a full time employee, but with all of the benefits.

By outsourcing your Bookkeeping, Database Management and Vendor Management services, routines and duties to us, we guarantee:

    1. Your customers will receive a level of customer service unparalleled in today’s automated, busy environment.
    2. Your customers and clients will not have any indication that we are an outsourced service.
    3. You will retain full control over any and all interactions we have with your customers and clients.
    4. Our employees are American-based with English as their first language.
    5. Most importantly, the cost is much less than you might expect. Monthly fees begin at $300 and minimum weekly fees start at $50.

 


A Sampling of Services We Can Perform For You

Create and Manage
Organizational Systems

  • Monitor Deadlines, Follow-up/Tracking Systems
  • Calendar/Appointment Scheduling
  • Create and Manage To-Do Lists
  • Maintain Contact Lists/Address Books
  • Project Coordination
  • Review and Manage “Dodge” Reports

Workflow Management

  • Help Monitor your Creative and Production Deadlines
  • Monitor and Respond to Email, Faxes and Voicemail
  • Fax to PDF, Voicemail to Email
  • Provide a ‘Firewall’; Preventing Unwanted Interruptions

Concierge Services

  • Travel Arrangements
  • Car Rental
  • Hotel Reservations
  • Acquire Tickets
  • Driving Directions
  • Important Event Reminders (Birthdays, Anniversaries) and Appropriate Gift Ordering
  • Research Travel Destinations

Marketing

  • Assistance in the Managing of Marketing Campaigns
  • Follow-Up on Leads
  • Create Power Point Presentations
  • Internet Research
  • Blog Maintenance
  • Research Travel Destinations
  • Email Blasts/Newsletters
  • Assist in Management of Bulk Email Accounts
  • Send Internet-Based Cards/Thank You Notes
  • Handwrite Cards/Thank You Notes
Virtual Customer Service

  • Answer Phones 40 hours/week
  • Respond to Customer Inquiries
  • Web Based Order Processing/On-line Support
  • Service Ticket Preparation and Monitoring
  • Reminder/Confirmation Calls
  • Conference Call Setup and Management
  • Manage Satisfaction Survey Reports
  • Write and Send Thank You Notes

Bookkeeping Services

  • Invoice
  • Past Due Follow-up (“Soft Collections”)
  • Full Bookkeeping and Accounting Services

Database Management

  • Maintain Client Records
  • Data Entry/Report Generation
  • Manage Paperless Filing Systems
  • Time-Slip Management

Document Preparation

  • Form-fillable PDF documents
  • Maintenance of In-House Manuals (wiki’s, policy manuals, etc)
  • Proofreading
  • Transcription
  • Excel Spreadsheets

Vendor Management

  • Obtain quotes
  • Pricing Comparisons
  • Transcription Services
  • Manage Billing/Service Disputes

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Core Fitness Training

 

"DayBreak has been an integral part of the client service side of our business. We were looking for a company to provide a similar friendly voice to service our clients calling our main phone lines; not a typical answering service. Our search was answered with DayBreak. We entrust DayBreak to log into our systems to process sales, change orders, schedule classes, relay sales info, and more. In doing so, they have allowed us more time to focus on growing our business. I highly recommend them to all my business associates."

 

Joe DeMarco
Co-Founder
Local Barre
www.localbarre.com

Health Benefit Consultant/Broker

"Daybreak's service is top notch. When you call one of their clients, you have no idea that it is an outsourced company that you are talking to. Daybreak's staff are all fantastic and extremely professional. I highly recommend Daybreak for anyone looking to get more out of their staff - without hiring a new employee."


David Tully

President/CEO
Advantage Benefits Consulting
www.advantagebenefitsconsulting.com

Non-profit Organization

"As the director of a not-for-profit, you have to stretch every single dollar that is donated to your agency. It is critical to be a good steward of these gifts, and find creative resources that allow you to get the job done with a small staff and major funding cuts. Daybreak Virtual has most definitely helped us solve a "staffing problem and a too little money and not enough time dilemma." Their staff always gets the job done in an efficient and timely way. Thank you Daybreak!!"

 


Christine Rolando

Executive Director
Literacy Orange (Orange County, NY)
literacyorangeny.org

Eco Friendly

Eco Friendly

Call Us Toll-Free: 877-369-0066

Connect With Us:
linkedin

facebook

twitter