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Frequently Asked Questions


If you are considering a Daybreak team as a solution for your small business management, and are considering Virtual Office Assistant Staffing Services, we hope these frequently asked questions will help to answer any that you may have:

Q: Is Daybreak an overseas outsourcing company?
Q: Who benefits from a virtual staff?
Q: How does it work?
Q: Will I get bumped around from person-to-person within the company each time I call?
Q: How is Daybreak a cost effective alternative to more traditional employee models?
Q: Do I have to change my business phone number if you are going to answer my phones?
Q: Are you a call center or answering service?
Q: What kind of tasks can my Consultant and team perform?
Q: Do I have to conform to your system or can you work with my existing technology (database, CRM, etc)?
Q: If you answer my phones as part of your service, how will I know who called?
Q: What if I don’t want to receive calls? Or what if I am expecting a call?
Q: What are your hours? How do you handle calls after hours?
Q: Can you process credit cards on my behalf?
Q: Will my clients know that I have a virtual staff?
Q: How much is it going to cost?
Q: Are there any office tasks you cannot do?
Q: Are the first two weeks of service really free and without obligation? What’s the catch?
Q: What are terms of the contract? Will I be tied in for an extensive period of time?
Q: How long does it take before I can start? Is it a lengthy process?
Q: What’s the next step?

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Core Fitness Training

 

"DayBreak has been an integral part of the client service side of our business. We were looking for a company to provide a similar friendly voice to service our clients calling our main phone lines; not a typical answering service. Our search was answered with DayBreak. We entrust DayBreak to log into our systems to process sales, change orders, schedule classes, relay sales info, and more. In doing so, they have allowed us more time to focus on growing our business. I highly recommend them to all my business associates."

 

Joe DeMarco
Co-Founder
Local Barre
www.localbarre.com

Health Benefit Consultant/Broker

"Daybreak's service is top notch. When you call one of their clients, you have no idea that it is an outsourced company that you are talking to. Daybreak's staff are all fantastic and extremely professional. I highly recommend Daybreak for anyone looking to get more out of their staff - without hiring a new employee."


David Tully

President/CEO
Advantage Benefits Consulting
www.advantagebenefitsconsulting.com

Non-profit Organization

"As the director of a not-for-profit, you have to stretch every single dollar that is donated to your agency. It is critical to be a good steward of these gifts, and find creative resources that allow you to get the job done with a small staff and major funding cuts. Daybreak Virtual has most definitely helped us solve a "staffing problem and a too little money and not enough time dilemma." Their staff always gets the job done in an efficient and timely way. Thank you Daybreak!!"

 


Christine Rolando

Executive Director
Literacy Orange (Orange County, NY)
literacyorangeny.org

Eco Friendly

Eco Friendly

Call Us Toll-Free: 877-369-0066

Connect With Us:
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