If you are considering a Daybreak team as a solution for your small business management, and are considering Virtual Office Assistant Staffing Services, we hope these frequently asked questions will help to answer any that you may have:
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My systems are sufficient; I rarely miss a call or an opportunity.
My customer service is fine. I get lots of repeat business and a steady stream of referrals.
I’m very organized. I have systems in place to remind me in advance of impending deadlines and I rarely miss them.
I have no billing issues. All work is paid COD and/or I have a solid system to track delinquent accounts.
I have a marketing plan that I follow to the letter. Every lead is followed up on a specific schedule which I closely adhere to.
I adhere to my calendar religiously. I block off time for strategic planning and no one is permitted to disturb me during these times.
My business size is fine. It’s exactly where I want it to be to attract the most profitable customers.
Routine paperwork is not a problem. I have systems in place to handle it, and I actually enjoy paperwork.
It’s been said that a business should SUPPORT your lifestyle, not BECOME your lifestyle. Where do you fit?
All of my processes are well documented and readily available so that anyone who needs to take action in my absence can do so. In other words, my business is close to being “franchise-ready.”
I either have no workers or scheduling issues, or I have a system in place whereby my workers know exactly where they should be and what I expect.
I’ve avoided hiring support staff for fear of not being able to afford them, yet I never seem to grow. It’s been a couple of years and I just keep spinning my wheels and getting nowhere – and I’m getting frustrated.
I’m sure I could benefit from a virtual administrative assistant who could perform their responsibilities professionally, timely, and according to my company’s standards. The idea of having someone who could ‘watch my back’ is very appealing.
Core Fitness Training
"DayBreak has been an integral part of the client service side of our business. We were looking for a company to provide a similar friendly voice to service our clients calling our main phone lines; not a typical answering service. Our search was answered with DayBreak. We entrust DayBreak to log into our systems to process sales, change orders, schedule classes, relay sales info, and more. In doing so, they have allowed us more time to focus on growing our business. I highly recommend them to all my business associates."
Health Benefit Consultant/Broker
"Daybreak's service is top notch. When you call one of their clients, you have no idea that it is an outsourced company that you are talking to. Daybreak's staff are all fantastic and extremely professional. I highly recommend Daybreak for anyone looking to get more out of their staff - without hiring a new employee."
Advantage Benefits Consulting
"As the director of a not-for-profit, you have to stretch every single dollar that is donated to your agency. It is critical to be a good steward of these gifts, and find creative resources that allow you to get the job done with a small staff and major funding cuts. Daybreak Virtual has most definitely helped us solve a "staffing problem and a too little money and not enough time dilemma." Their staff always gets the job done in an efficient and timely way. Thank you Daybreak!!"
Literacy Orange (Orange County, NY)